Amazon Australia has opened a purpose-built fulfilment centre in Horsley Park, Western Sydney, marking a $400 million investment in its local operations. The company said the new site was officially unveiled this week, with Fairfield City Council mayor Frank Carbone, councillor Kevin Lam and Amazon Australia director of operations Wayne Angus taking part in the ribbon-cutting.
The facility covers about 80,000 square metres, or roughly four and a half times the size of the Sydney Opera House. It is designed to hold more than 10 million items sold on Amazon.com.au, spanning everyday essentials, electronics, beauty products, books, toys and homeware.
Jobs and seller capacity
Once fully operational, the Horsley Park centre is expected to offer more than 1,000 local jobs. The roles range from entry-level positions with on-the-job training and certification programs to skilled work in operations, human resources, engineering and workplace health and safety. Permanent employees are offered subsidised health insurance for their families, free life insurance, up to 20 weeks of parental leave pay and a free Amazon Prime membership.
Amazon said the additional capacity would also support New South Wales small and medium businesses using Fulfilment by Amazon. Australian sellers with smaller items are expected to be able to serve customers around the country more smoothly as the site ramps up. The company added that advanced technology at the centre will help staff pick and pack orders for Amazon.com.au, supporting efforts to make delivery smarter, faster and more consistent for customers in Sydney and elsewhere in Australia.
Investment and local impact
Angus said the $400 million project demonstrated Amazon's long-term commitment to the region and to providing a world-class experience for Australian customers. He added that, as demand grows, the company is focused on improving product selection and delivery speed while supporting the communities in which it operates.
Carbone described the investment as an opportunity for businesses to distribute products and reach customers across Australia and internationally. He said the facility represented a significant investment in technology and capability, but that the people behind the operation, from engineers to transport workers, would make it work. The mayor also characterised the site as a boost for the local economy, residents and small businesses.
Sustainability and network
The fulfilment centre includes sustainable design features and advanced inbound and outbound sortation systems. A solar array is installed on the roof, while rapid rollers at all dock doors and insulation are intended to maintain internal temperatures and reduce energy consumption. Motion-sensor lighting adds to Amazon's energy-efficiency efforts.
Amazon Australia now operates four fulfilment centres in New South Wales and five delivery stations. The Horsley Park site adds capacity to that network as the company seeks to shorten delivery times and broaden the range available to customers.